Getting started
What actually happens when you reach out.
Not knowing what you’re walking into stops more people than cost does. So here’s the whole thing, start to finish.
✓We read every message and will respond as soon as we can.
Your first session
Mostly, you’ll just talk.
Your first appointment runs 45 to 60 minutes. Your therapist will ask what brought you in, a bit about your history, and what you’d like to be different. You will not be asked to tell your worst story on day one.
You’ll leave with a sense of where you’re starting and roughly what the work might look like. If it isn’t a fit — and sometimes it isn’t — say so. We’ll move you to someone else without it being awkward.
Bring your insurance card and ID. Arrive five minutes early if it’s your first time at the office. That’s it.
A look around before you arrive.
Before your first session
Three small things.
- A sentence or two about what’s going on. Written down, if saying it out loud is the hard part. Reading it to your therapist counts.
- Any question about cost. Ask it before you start rather than after — it is the most common reason people stop, and the one we have the most room to move on.
- For online sessions: a private spot, headphones if you have them, and a few minutes to test the link beforehand.
Call the office as early as you can at 817-778-9232. We’d much rather move the appointment than have you skip it.
Our space
What it looks like when you get here.
A quiet waiting room, and a door you don’t have to explain yourself at. We have two offices — Colleyville and Fort Worth — and each photo below says which one it is.
Before your first appointment
What should I bring?
Your insurance card and a photo ID. Your intake paperwork will already be done through the client portal.
What if I don’t know what to say?
Most people don’t, and it’s genuinely fine. “I don’t know where to start” is a normal opening line, and your therapist will take it from there. You are not expected to arrive organized.
How often will I come?
Usually weekly at first, moving to every other week as things settle. You and your therapist decide together, and it can change.
Is what I say confidential?
Yes. What you say stays between you and your therapist, with narrow legal exceptions your therapist will explain in the first session — mainly around immediate safety and the abuse of a child or vulnerable adult. If you’re using insurance, your insurer receives a diagnosis and dates of service, not the content of your sessions.
What if my therapist isn’t the right fit?
Tell us and we’ll move you. It isn’t rude and it isn’t a failure — fit matters more than almost anything else in whether therapy works, and having a team this size means we can usually find a better fit without you starting over somewhere new.
What will it cost?
Most clients using insurance pay a copay between $0 and $50 a session. We can give you an estimate before you book anything — no charge, and no obligation to schedule.
That’s the short list. We keep a longer one — cost, confidentiality, levels of care, what the letters after a therapist’s name mean.
If you’re in crisis right now
Please don’t wait for us to get back to you. Call or text 988 — the Suicide & Crisis Lifeline, free and open around the clock — or call 911 if someone is in immediate danger.
We’re an outpatient practice, which means we don’t provide emergency or after-hours care. More crisis resources →
That’s all of it. Ready when you are.
One short form, and a real person on the other end.